Salesforce Business Analyst Certification Practice Exam

What does a Functional Requirements Specification (FRS) primarily focus on?

1. Technical specifications for system performance.

2. Business needs and expected outcomes from the end user's perspective.

3. Inventory of software and hardware needed for implementation.

4. Pricing models associated with the system's functionality.

The correct answer is: Business needs and expected outcomes from the end user's perspective.

The Functional Requirements Specification (FRS) primarily focuses on articulating the business needs and expected outcomes from the end user's perspective. It captures the specific functions that a system must be able to perform to meet the requirements of its users. This document serves as a bridge between the stakeholders and the development team, ensuring that everyone has a clear understanding of what is needed from the system to satisfy user expectations and achieve business goals. By detailing the features and functionalities required, the FRS helps to clarify how the system should behave, what tasks users should be able to accomplish, and defines the value that the system will deliver. This perspective is crucial in ensuring that the developed solution aligns with the business objectives and user requirements. In contrast, the other options focus on various aspects of system development that are not central to the FRS's purpose. For example, technical specifications, inventory for implementation, and pricing models pertain more to system architecture, resource allocation, and financial considerations rather than the direct functional outcomes needed by users. Hence, those aspects fall outside the primary focus of a Functional Requirements Specification.