Salesforce Business Analyst Certification Practice Exam

What does limiting work in progress in Kanban help to achieve?

1. Increased work completion rates.

2. Enhanced communication among team members.

3. Better project cost estimation.

4. Faster team formations.

The correct answer is: Increased work completion rates.

Limiting work in progress (WIP) in Kanban is primarily aimed at increasing work completion rates. When a team restricts the number of tasks that can be in progress at any given time, it encourages the squad to focus on completing those tasks before taking on new ones. This concentrated approach reduces multitasking and context switching, both of which can impede productivity and lead to bottlenecks. By ensuring that team members only work on a select number of tasks, they can dedicate more time and attention to finishing those tasks, thereby improving throughput. This practice also simplifies workload management, as it becomes clearer where effort is being placed, allowing teams to better identify and resolve any obstacles that may hinder progress. While enhancing communication among team members, better project cost estimation, and faster team formations are valuable in a Kanban framework, these outcomes stem more indirectly from the focus and clarity that limiting WIP provides. The primary and most direct benefit of this practice is indeed the increase in the rate at which work items are completed.