What is a key component of a Gap Analysis Document?

Prepare for the Salesforce Business Analyst Certification Exam. Study using interactive flashcards and targeted multiple-choice questions. Each question includes explanations to aid understanding. Be exam-ready and boost your potential for success!

A Gap Analysis Document plays a crucial role in identifying the difference between the current state and the desired future state of a process, system, or product. The correct answer highlights that it outlines the intended processes versus current processes, which is fundamental to understanding what changes are necessary to achieve specific business objectives.

By comparing the existing processes with the proposed or desired processes, the organization can clearly identify discrepancies or gaps that need to be addressed. This analysis allows stakeholders to prioritize these gaps and develop action plans to bridge them, ensuring that the efforts align with the organization's goals.

In contrast, elements like defining hardware requirements or detailing user acceptance testing steps may be important in other contexts, but they do not focus specifically on the comparative nature central to gap analysis. Similarly, specifying user roles is relevant for defining responsibilities but does not directly support the primary purpose of identifying and analyzing process discrepancies.

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