Salesforce Business Analyst Certification Practice Exam

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What is an in-app prompt in Salesforce?

A notification that alerts users about what is new
A welcome message for new users
A tutorial for navigating the tool
A reminder for upcoming deadlines

The correct answer is: A notification that alerts users about what is new

An in-app prompt in Salesforce serves as a notification mechanism to inform users about new features, updates, or important changes within the application. This type of prompt is designed to enhance the user experience by keeping them informed and engaged with the latest functionalities that have been added to the platform. Focusing on the specifics, in-app prompts appear within the Salesforce interface and are actionable, providing users with timely information that can help them make the most of the system. They are typically displayed in a way that captures attention without being overly intrusive, aiming to deliver relevant updates as users navigate through the application. While the other options describe important functions like welcoming new users, providing tutorials, or sending reminders, they do not reflect the primary purpose of an in-app prompt, which specifically focuses on notifying users about new or updated features within Salesforce.