Salesforce Business Analyst Certification Practice Exam

What is the next important step for a BA after securing a sandbox for user acceptance testing?

1. Gather further business requirements.

2. Identify power users for testing.

3. Schedule the deployment for production.

4. Review system documentation with users.

The correct answer is: Identify power users for testing.

Following the securing of a sandbox for user acceptance testing (UAT), identifying power users for testing is a critical next step. Power users are typically experienced individuals within the organization who have a deep understanding of the business processes and the system functionality. By involving these users in the testing process, a business analyst can ensure that the system is evaluated from the perspective of those who will be using it most extensively. Power users can provide valuable feedback on usability, functionality, and how well the system meets business needs. Their insights often lead to the discovery of issues or enhancements that may not be apparent to others who are less familiar with the day-to-day operational requirements. Additionally, when power users are engaged in the testing phase, they can champion the system within their teams, facilitating smoother adoption once the system is deployed. Other options, while relevant in the broader context of project management and system implementation, do not represent the most immediate concern post-sandbox setup. Gathering further business requirements might be unnecessary at this stage if the initial requirements have already been established, and reviewing system documentation is important but typically follows successful testing. Scheduling deployment is premature until user acceptance is confirmed. Therefore, focusing on identifying power users lays a strong foundation for effective user acceptance testing.