Salesforce Business Analyst Certification Practice Exam

Which three components make up a user story?

1. Who, how, why.

2. Who, what, and where.

3. Who, what, and why.

4. Who, when, and why.

The correct answer is: Who, what, and why.

The components of a user story are crucial in defining the needs and requirements of users in a concise manner. The correct combination, who, what, and why, provides a structured approach for writing user stories that capture essential elements. - "Who" identifies the user or persona for whom the story is being constructed. Understanding the target user helps to ensure that the story remains user-centered. - "What" describes the specific functionality or requirement that the user expects to achieve. It outlines the action that the user wants to perform or the capability they need. - "Why" explains the reasoning behind the user's request, highlighting the value or benefit that the feature will provide. This component is vital for prioritizing development efforts and ensuring alignment with business goals. The combination of these three aspects allows development teams to understand not only what they are building but also for whom they are building it and the impact it should have. This clarity ultimately enhances communication between stakeholders and developers, leading to better outcomes in project development.